Privacy Policy

1. Introduction

RioEventHive ("we," "our," or "us") operates private event hub services. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

2. Information We Collect

We may collect:

• Account & event data: Name, email, event details (date, venue, etc.), and preferences you provide when creating an event.
• RSVP data: Names, emails, guest counts, and optional messages from guests who RSVP to your event.
• Photos: Images you or your guests upload to event pages.
• Phone numbers: When an event host uses our SMS invite feature, they provide recipient phone numbers to send a one-time event invitation. We use those numbers only to deliver that message and do not use them for marketing or share them with third parties for marketing.
• Payment data: Payment for event packages is processed by Stripe. We do not store your full card number; Stripe handles payment data in accordance with their privacy policy.
• Technical data: IP address, browser type, and usage information to operate and improve our services.

3. How We Use Your Information

We use the information to:

• Provide, maintain, and improve our event hub services
• Send you transactional emails (receipts, event links, RSVP notifications, weekly summaries)
• Deliver post-event summaries (e.g., guest list and photos) to event hosts
• Respond to your inquiries and support requests
• Comply with applicable law and protect our rights

4. Sharing of Information

We do not sell your personal information. We do not share your personal information with third parties for their marketing purposes. We may share data with service providers (e.g., hosting, email, payment processing via Stripe, SMS delivery via Twilio) only as necessary to operate our services. Event hosts see RSVP and photo data for their events only. We may disclose information if required by law or to protect our rights and safety.

5. SMS and Text Messaging

When event hosts use our SMS invite feature, we send one-time text messages on the host's behalf to the phone numbers the host provides. Message and data rates may apply. Recipients can opt out of future messages by replying STOP. For help, reply HELP. We do not use phone numbers for marketing or recurring messaging; each SMS is a single invitation sent at the host's request.

6. Data Retention

We retain your event and RSVP data for as long as your event is active and as needed for post-event summaries and legal obligations. You may request deletion of your data by contacting us.

7. Security

We use reasonable technical and organizational measures to protect your data. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data, or to object to or restrict certain processing. Contact us at rioeventhive@gmail.com to exercise these rights.

9. Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date.

11. Contact

Questions about this Privacy Policy? Email us at rioeventhive@gmail.com.